Description
The Advantage, NEXIS SDA+ Controller with ExpertPlus and Hardware Support Renewal is a service and support plan to help you stay up and running when unexpected issues arise. With 24-7 access and four-hour response time, your issue receives fast attention, and high priority for critical escalation. This support plan includes next-day ship Advance Exchange hardware coverage as well as onsite support (at Avid's discretion). Of course, software upgrades are included with the plan, as well as access to the online knowledge base and Avid communities.