Description
Stay protected with the 1-Year Next Business Day to 3-Year ProSupport Plus Warranty Upgrade from Dell. Providing 3 years of coverage, this manufacturer warranty upgrade features next-business-day on-site hardware support following remote diagnosis. Take advantage of 24/7 technical support via phone or online and direct, priority access to in-region ProSupport engineers. Plus, get peace of mind with system optimization, predictive automated issue detection for failure prevention, hard drive retention after replacement, and accidental damage protection for drops, spills, and surges.Features 24/7 technical support through phone and online On-site hardware repair Direct, priority access to in-region ProSupport engineers Single resource for software and hardware expertise Command center monitoring and crisis management Self-service case management and parts dispatch Proactive automated issue detection, notification, and case creation Visibility of asset base for easy management and alerts Early detection of performance issues with hardware utilization (CPU, battery, storage) System optimization (drivers, temp file removal, network connectivity) Predictive automated issue detection for failure prevention Technology Service Manager, support history, and contract reporting Hard drive retention after replacement for applicable models Repairs for accidental damage including drops, spills, and surges