MA9000096A

900-0096A

MakerBot

The MakerBot MakerCare 3-Year Extended Service Plan for the SKETCH Classroom 3D Printer provides direct access to MakerBot support engineers, accidental damage protection, and an exclusive one-hour training session.Direct Access to MakerBot Support Engineers Whether you prefer phone, email, or live chat, help is only a step away. With MakerCare, you get direct access to MakerBot's team of 3D printing technical experts who can help get you on the right track with your 3D printer. No question is too big or small. Phone and live chat support is available Monday through Friday, 9am to 6pm ET. If you find yourself with an issue outside of these hours, just send an email and support engineers will get back to you within six business hours.Accidental Damage Protection If your printer goes down and the issue can't be resolved with troubleshooting or a replacement part, MakerBot will ship you a replacement SKETCH printer to get you back up and printing in the classroom.Exclusive Training Session With MakerCare, you get access to a one-hour training session with a certified MakerBot support engineer who will walk you through basic set up, usage, and bonus tips and tricks, as well as answer any questions you may have along the way.