Description
Optimize management and maintenance with the 1-Year Orbit Pro Service Plan for D7X 75" Windows Edition from DTEN. Providing one year of coverage, this manufacturer service plan includes remote device update and system monitoring as well as remote device repair and management. Plus, minimize downtime and get peace of mind with advance parts replacement and an extended warranty during the service term. Product training and 24/5 support help you tackle obstacles, while 2-hour service level objectives allow you to recover from issues quickly. This service plan also includes a customer success manager (CSM) pool, service check-in, and executive reviews. Please note, 24/5 support excludes major holidays.Management Made Easy Get workspace insights and device monitoring services with easy account setup for quick onboarding of DTEN devicesMaximize Your Investment Orbit provides a window into collaboration environments across an organization, highlighting how devices are performing and being used.Peace of Mind This service plan includes a lifetime device warranty as long as the device is managed by the service (business), available for all DTEN devices.Flexible Terms Subscription plans meet the needs of every customer. Plus, Orbit can be added to DTEN products at any time, not just when the original purchase is made.Seamless Service Platform Designed to enhance the DTEN user experience, Orbit is designed for growth, incorporating new services based on customer feedback.Worry-Free IT Support and Services Control your devices with tools like centralized and remote device and user management, diagnosis and repair, device status and health monitoring, and firmware updates.Advanced Product Warranty Minimize equipment downtime with advance parts replacement and comprehensive device coverage. Products are protected by the DTEN extended warranty for the length of your plan.Enhanced Customer Support Get up to 24/5 access to DTEN's knowledgeable experts with live or pre-recorded product trainings, live customer support, and personalized and dedicated support options.