VIPUFCP

PTU-000000064

Vizrt

Protect your Flex Control Panel, extend your warranty, and add services to help you get up and running again with this NewTek ProTek 1-Year Ultra Coverage Plan. This 1-year service plan provides chat and email support 24 hours a day, five days a week, plus remote hardware diagnostics and priority hardware repair. The service plan also provides a priority queue for support inquiries and one hour of phone support, available 24/7. As a bonus, you can also enjoy a 75% discount on NewTek University classes to expand your knowledge.Features at a Glance Receive assistance with initial system setup via emailPriority hardware repairGlobal support via chat, simply provide the product name, serial number, and ProTek ID numberRemote diagnostic session from a ProTek technician to troubleshoot issuesUpgrade or downgrade your services during the life of your Flex Control PanelAccess global support via telephone 24/7Expedited 4-hour service resolution goalReceive factory-recondition replacement products when applicable