TEAE12859CG4

SLAE-10-2859-CG4

Teradek

Keep your Prism Mobile Backpack Mk II 4G with four 5G modems and Gold mount plate protected with the Pro Care support plan from Teradek. Providing one year of coverage, this manufacturer protection plan extends the basic warranty for one year and provides 2-day repair time, advanced replacements, unlimited incidents, extended phone inquiry hours, and short email and voicemail response times. The plan also includes remote diagnostics and engineering support, firmware updates, on-site engineering support (per-day expenses), and access to the Teradek knowledge base and tutorials.NOTE: This plan is only available in the USA. Priority SupportNone Get routed to high-priority queues for phone and email 6a-6p Mon-Fri, and there is no limit on how many incidents at the highest priority. Voicemail response times are within two hours during hours of operation.