VESPTNSC5Y

SPT-NSC-5Y

Verkada

Support your Verkada security system with a 5-year Verkada Named Support Contact. This support service provides a personal Verkada agent reachable via direct phone line during business hours for troubleshooting. Enjoy consistent response and support from a Verkada representative that knows your facility and your priorities. Review your history of issues and resolutions in a quarterly meeting with Verkada management. The Verkada support team responds during off-business hours.Named Support Contact Direct phone line to your NSC during business hours Personalized support from your dedicated NSC who knows your system and priorities Consistent response and support experience Operational Analysis Personalized support metric review Review of recent issues and trends Status of and path forward on open issues Quarterly meetings with Verkada management Top-Notch Support 24/7 access to the support team Defined escalation path to ensure timely resolution of critical issues Root Cause Analysis of major outages