VISUPVCARMAX

SUP-VCARE-MAX

Videon

Keep your your EZ Max streams running with the vCare Support one-year subscription from Videon. This plan provides vCare support to your EZ Max productions for one year. This plan includes timely support at all hours, software updates, notifications, documentation and portal access, advanced equipment replacement, and priority services.vCare Support Features 24/7/365 supportSoftware improvements and feature updatesCustomer service bulletinsDocumentation and customer portalAdvanced replacement for RMAsTicket priority: severity 1, 2, and 3Layer engagement services to fill gaps