Description
The Premium Support First Year for Switch Pro from Telestream provides a first year mandatory support plan for professionals using Switch Pro. Play various web and professional media formats, inspect and adjust file properties, and easily export as new files. Designed for media professionals, Switch Pro is a complete software solution for professional media quality control with support for visual file inspection and single file transcoding.The plan offers the standard support, which includes knowledge base, community forum, and social media access with Premium Support providing priority response time from the online/email case submission, phone support for direct access to Switch Pro experts, free software updates and upgrades, and remote access services of support technicians for real-time problem solving.